Question 1

How do caravan parks automate gate access?

Accepted Answer

With ANPR (Automatic Number Plate Recognition) cameras at your boom gate, guest vehicles are identified by their number plate and matched against your booking system in real time. The gate opens automatically for registered guests — no cards, codes, or reception queues needed.

Question 2

Does ANPR work with RMS and NewBook?

Accepted Answer

Yes. SmartParks Flow ANPR integrates directly with RMS and NewBook booking platforms. Guest vehicle details sync automatically, so the system knows exactly who should be on-site at any given time.

Question 3

How much does automated gate access cost for a holiday park?

Accepted Answer

SmartParks offers simple monthly plans with no lock-in contracts, starting from affordable rates based on your park's size. We also handle installation. Contact us for a tailored quote.

Question 4

Can I keep my existing boom gates and cameras?

Accepted Answer

In most cases, yes. SmartParks is designed to work with your existing gate infrastructure. We assess your setup and integrate our ANPR system with what you already have — minimising cost and disruption.

Question 5

What happens when a vehicle isn't recognised?

Accepted Answer

Unrecognised vehicles are flagged in the Flow dashboard with a photo and plate number. You can choose to be notified instantly, or let the system prompt the driver via intercom. Day visitors and contractors can be managed separately.

Question 6

Is SmartParks Australian-owned?

Accepted Answer

Yes. SmartParks is an Australian family business. Our team is based in Australia, our support is local, and our products are built specifically for Australian and New Zealand holiday parks.

Number Plate Recognition for Holiday Parks

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Common questions